Verified contacts for the Deputy Commissioner, NADRA, Passport Office, courts, tehsil headquarters and public utilities across Swat Valley. Numbers and timings checked April 2026.
Toll-free helplines
Works on all networks. Tap to dial.
PM complaint portal. SMS or call to register grievance with any govt department.
CNIC, B-Form, FRC, NICOP queries and appointment booking.
Tax filing, NTN, sales tax and customs queries.
Power outages, billing complaints and meter issues across KPK.
Water and dam-related concerns. Toll free.
Complaints against federal government departments and officials.
District Swat
All offices located in Saidu Sharif / Mingora unless noted.
Hours: Mon-Thu 8am-4pm, Fri 8am-12:30pm
Main district administration. Public hearing every Tuesday 10am-1pm.
0946-9240403Hours: Mon-Thu 8am-4pm
Land revenue, fards, intiqal and patwari coordination.
0946-9240419Hours: 24/7
Senior police complaints, FIR escalation. Helpline: 0946-9240299.
0946-9240242Hours: Mon-Sat 8:30am-5pm
Smart CNIC, B-Form, FRC, MRP token. Online appointment recommended via id.nadra.gov.pk.
1777Hours: Mon-Fri 8:30am-3pm
Limited services. CNIC renewal and B-Form only.
1777Hours: Mon-Fri 8am-3pm
Normal, urgent and fast-track machine readable passports. Online fee challan via 1Link.
0946-9240520Hours: Mon-Thu 8am-3pm, Fri 8am-12pm
District & Sessions Judge, Civil Judges, Family Court and Anti-Terrorism Court.
0946-9240235Hours: Mon-Thu 8am-3pm
Civil disputes, rent cases, summary trials.
0946-9240367Hours: Mon-Fri 8am-3pm
Vehicle registration, token tax, transfer of ownership, professional tax.
0946-9240288Hours: Mon-Fri 8am-2pm (token issuance till 1pm)
New registrations, duplicate book, hypothecation removal.
0946-9240290Hours: Mon-Fri 8am-4pm (complaint cell 24/7)
New connections, billing, load enhancement. Outage complaints: 118.
0946-9240115Hours: Mon-Fri 8am-3pm
Water supply complaints, sewerage and sanitation services for Mingora urban area.
0946-9240172Hours: Mon-Fri 9am-4pm
Old-age benefits, pension registration for private-sector workers.
0946-9240466Hours: Mon-Fri 9am-4pm
Kafalat enrolment, complaints, biometric verification. Helpline 0800-26477 (toll free).
0800-26477Hours: Mon-Thu 8am-3pm
Govt male schools, teacher transfers, school admissions.
0946-9240331Hours: Mon-Thu 8am-3pm
Govt girls schools and female teaching staff.
0946-9240332Tehsil headquarters
For domicile, PRC, character certificates, fards and intiqal.
Hours: Mon-Thu 8am-3pm, Fri 8am-12pm
Domicile, character certificate, PRC, succession certificate.
0946-9240204Hours: Mon-Thu 8am-3pm
Land records, fard, intiqal and revenue matters of Kabal tehsil.
0946-9250021Hours: Mon-Thu 8am-3pm
Domicile and revenue services for Matta and surrounding union councils.
0946-784011Hours: Mon-Thu 8am-3pm
Revenue desk for Khwazakhela tehsil including Mankial valley.
0946-781022Hours: Mon-Thu 8am-3pm
Domicile, PRC and revenue for Bahrain tehsil (covers Madyan).
0946-780015Hours: Mon-Thu 8am-3pm
Revenue services for Charbagh tehsil.
0946-9250045Online services
Smart CNIC online application & renewal
Apply for / renew machine readable passport
File income tax return, register NTN
Vehicle verification, token tax payment
Online fard, intiqal, mutation status
File complaints with any govt department
View / download / pay PESCO bill
Check Kafalat eligibility & payment status
Online FIR, character certificate, tenant info
Insider tips
Book your appointment online at id.nadra.gov.pk before visiting Mingora Mega Centre. Walk-ins are accepted but you can wait 3-4 hours during peak season (Jun-Aug, when overseas Pakistanis return).
Most government fees (passport, vehicle token, NTN registration, PESCO bill) can be paid via 1Link in any commercial bank or via Easypaisa/JazzCash. No need to visit National Bank counter unless explicitly required.
Download the Pakistan Citizen Portal app (or SMS 8500). Complaints filed through the app are auto-routed to the relevant department and tracked at the PM Office. Average response time is 7 to 14 days.
All KPK government offices close at 12:30pm on Fridays for Jumma prayer. Plan revenue work, attestations and tehsil visits for Monday to Thursday between 9am and 1pm to avoid disappointment.
Information verified against official sources in April 2026. Government phone numbers and timings may change without notice. If you spot outdated info, please report it via the Citizen Portal (8500) or contact us.